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Shipping Costs

Shipping costs:

Free delivery on all orders over £30.00 (For UK Mainland buyers)! 

We endeavour to dispatch all orders received before 12 noon Monday to Friday the same day. Our charges and services are outlined below.

 

Delivery Postage Bands

Every item on our site has a letter Delivery Code. This letter indicates the shipping price of each item, all you have to do is reference it against the charts below to see the shipping cost.  The band relates to the packed weight of each product.  (See the bottom of the page for the band weights.)

On a few fragile or bulky lighter items we have increased the postage band letter to cover sending the item with our courier, or so we can put more packaging around it.  You may have to pay a slightly higher postage cost, but the item can be packaged with more padding and will get to your item in one piece.

Priority Upgrades

The majority of our packages go with Royal Mail Second Class so cannot be tracked (Sign For delivery only can be tracked after it gets delivered) and are not a guaranteed service. 

Our Priority Upgrade means that we will dispatch your order as soon as we can and with the fastest service possible.  The daily cut off for Priority Orders is 12:00 noon, any order placed after this time will be dispatched the next working day.  Priority Orders placed over a weekend or Bank Holiday will be treated as if placed on the next working day.

Shipping Zone

Priority Charge (ex vat)

Estimated Delivery Time (From Dispatch)

UK

£5.99

1 - 2 Working Days

Northern Ireland

£11.99

1 - 3 Working Days

Europe A

£12.99

3 - 5 Working Days

Europe B

£22.99

3 - 7 Working Days

Important Priority Shipping Information:

  • The priority charge is in addition to the standard postage charges.
  • Tracking numbers are available, please contact services for details.
  • Delivery times are an estimate, it depends on exact location and time of year.
  • Cut off for Priority Orders is 12:00 noon.

 

  • Tracking numbers are available, please contact services for details.
  • Courier upgrade is only available on postage bands Z - H.  Bands J - M will automatically go with one of our trackable services due to their weight and size.
  • The delivery time is an estimate and once the parcel leaves us it is in the hands of the couriers.  If there are any problems with delivery please contact services.

Multiple Items & Capped Shipping

Multiple discount only applies to items sent to the UK, Northern Ireland, Europe A, Europe B and USA and Canada shipping zones.  Multiple discounts do not apply to the Australia or ROW zones, shipping will be charged at full price for each item.

Single items are charged at the single postage price, but when your orders multiple items we will offer a discount on the postage.  We have set up an automatic discount within our checkout when you order multiple items (only for UK, Northern Ireland, Europe A, Europe B, USA and Canada shipping zones.)

Its a simple sum, it charges the highest band item at the full postage price, then all subsequent items are charged at 40% of the postage band price.

E.g. You want to order 3 items with postage bands A, B & C.  The checkout will charge the C band at full price, then band A & B at 40%.

£2.99(C) + £1.00(B) + £0.79(A) = £4.78 (ex vat)

Please note: All our prices including our postage prices are ex vat.  Vat will be added on the whole basket at checkout.  For the USA and Canada the multiple shipping calculation only works when K, L and M items are not included in the order.  If there is a K, L or M item in your multiple item order all shipping prices will be charged at fill cost as the item will have to go with our courier which is based on volume.

Capped Shipping

But what if you order 100 items, you don't want to pay 100 times the postage charge even if 99 of them are at 55%, that's where the capped shipping comes in.  We have capped the standard shipping amount for each postage zone.  (Priority & Courier Upgrade charges are on top of the capped postage price.)

Shipping Zone

Capped Shipping (ex vat)

UK

£6.99

Northern Ireland

£12.99

Europe A

£ 22.49

Europe B

£ 39.99

US & CA

£89.99 (Only on Bands Z - H, Excludes M, L, K)

AUS & Far East

£159.99 (Only on Bands Z - H, Excludes M, L, K)

Rest Of World

£229.99 (Only on Bands Z - H, Excludes M, L, K)

Shipping Prices

Mainland UK and British Forces Postcodes (Excluding Highlands, Islands & Northern Irelands)

The chart below shows the postage cost per postage band and the courier service used to send items within the UK Mainland and BFPO Postcodes.

Postage Band

Postage Price (ex vat)

Delivery/Courier Service

Z

£1.99

Royal Mail

A

£2.49

Royal Mail

B

£2.99

Royal Mail

C, D, E

£3.49

Royal Mail

F

£3.99

Royal Mail

G

£4.49

Royal Mail

H

£4.99

Royal Mail

I

£5.49

Royal Mail

J, K, L

£6.99

Courier

M

£7.49

Courier

Important UK Mainland Shipping Information:

  • The courier charge is on top of other standard postage charges.
  • We send Royal Mails items 2nd Class.  We cannot track items sent with Royal Mail.
  • Although Royal Mail 2nd Class has a standard delivery of 3 - 5 working days, we recommend you advise your s to allow 7 working days before contacting you that it has not arrived.  We also recommend you get your to check at their local sorting/post office to see if the parcel is waiting for them there.
  • British Forces addresses must have the full title of the service person it is being sent to.  They must have a registered BFPO number and must not contain a UK postcode as the delivery is made by the BFPO number alone whether it is going to the UK or an overseas base.

Northern Ireland & The Channel Islands (Includes Highlands, Islands, Isle of Man etc)

Postage Band

Postage Price (ex vat)

Delivery/Courier Service

Z

£1.99

Royal Mail

A

£2.49

Royal Mail 

B

£3.49

Royal Mail 

C, D, E

£3.99

Royal Mail 

F

£4.49

Royal Mail

G

£4.99

Royal Mail

H

£5.49

Royal Mail

I

£5.99

Royal Mail

J, K, L

£11.99

Courier/

M

£13.99

Courier/

International Shipping

Our international shipping prices are split into 5 zones, Europe A, Europe B, US & CA, Aus & Far East, and Rest of World.  The chart below shows which category zone certain countries fall into.  If you have a destination country which you would like to check please contact services.

 

Countries

Europe A

Austria, Belgium, Denmark, France, Germany, Ireland (Eire), Luxembourg, Netherlands (Holland), Monaco, Spain

Europe B

Andorra, Belarus, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Georgia, Gibraltar, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Moldova, Montenegro, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Ukraine.

USA & Canada

USA & Canada

Islands, Australia & Far East

Australia, Bosnia & Herzegovina, China, Greenland, Hong Kong, Iceland, India, Indonesia, Japan, Korea, Republic Of, Macau, Malaysia, Mexico, New Zealand, Philippines, Singapore, Spain - Balearic Islands, Russia, Spain - Canary Islands, Taiwan,  Thailand, Turkey, United Arab Emirates, Vietnam

Rest of the world

Afghanistan, Algeria, Argentina, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Brazil, Brunei Darussalam, Chile, Colombia, Cuba, Dominican Republic, Egypt, Falkland Islands (Malvinas), French Guiana, French Polynesia, Israel, Kazakhstan, Kyrgyzstan, Maldives, Mauritius, Peru, Puerto Rico, Qatar, Reunion, Saudi Arabia, South Africa, Spain - Ceuta y Melilla(North African Spanish Territories), Sri Lanka,  Zimbabwe

 

Europe A

Price (ex VAT)

Europe B

Price (ex VAT)

Delivery/Courier Service

Z

£5.99

Z

£5.99

Royal Mail Small Packets (Sign For)

A

£8.49

A

£8.49

Royal Mail Small Packets (Sign For)

B

£9.49

B

£9.49

Royal Mail Small Packets (Sign For)

C, D, E

£10.99

C, D, E

£10.99

Royal Mail Small Packets (Sign For)

F

£12.99

F

£12.99

Royal Mail Small Packets (Sign For)

G

£14.49

G

£14.49

Royal Mail Small Packets (Sign For)

H

£14.99

H

£14.99

Royal Mail Small Packets (Sign For)

I, J

£19.49

I, J

£19.49

Royal Mail Small Packets/Courier

K, L, M

£22.49

K, L, M

£39.99

Courier

 

Shipping Band

USA & Canada (Price Ex Vat)

Australia & Far East (Price Ex Vat)

Rest of World (Price Ex Vat)

Delivery/Courier Service

Z

£8.99

£8.99

£9.99

Royal Mail Small Packets (Sign For)

A

£9.99

£9.99

£10.99

Royal Mail Small Packets (Sign For)

B

£10.99

£10.99

£10.99

Royal Mail Small Packets (Sign For)

C

£11.99

£11.99

£11.99

Royal Mail Small Packets (Sign For)

D

£12.99

£12.99

£12.99

Royal Mail Small Packets (Sign For)

E

£15.99

£15.99

£15.99

Royal Mail Small Packets (Sign For)

F

£16.99

£16.99

£16.99

Royal Mail Small Packets (Sign For)

G

£17.99

£19.99

£19.99

Royal Mail Small Packets (Sign For)

H

£25.99

£27.99

£29.99

Royal Mail Small Packets or  Courier

I

£29.99

£49.99

£59.99

Royal Mail Small Packets or  Courier

J

£39.99

£69.99

£79.99

Courier

K

£49.99

£79.99

£89.99

Courier

L

£59.99

£89.99

£109.99

Courier

M

£79.99

£149.99

£219.99

Courier

We occasionally modify the shipping code for certain products (both up and down a category). However, we will always honour any lower shipping charge from within the last 30 days.

Shipping Services & Delivery Times

How do we send your items and how long does it take?

United Kingdom, Northern Ireland & The Channel Islands

Category

Estimated Delivery Time (From Dispatch)

 

Royal Mail 2nd Class

Royal Mail 2nd Class usually takes an average of 3 -5 working days, but there are times when it can take longer. 

 

Courier

Courier takes 1 - 3 working days depending on the location.  Highlands and Islands Locations usually take the longest but tracking numbers are available.

 
 

We use various couriers for the Channel Islands and usually takes 1 - 3 working days.

 

 

International

Zone

Courier

Estimated Delivery Time (From Dispatch)

 

Europe A

Royal Mail

3 - 7 working days but it can take up to 15 working days.

 
 

Courier/

3 - 5 working days.  Trackable.

 

Europe B

Royal Mail

3 - 10 working days but can take up to 20 working days.

 
 

Courier/

3 - 7 working days.  Trackable.

 

ROW

Royal Mail

4 - 15 working days but it can take up to 25 working days

 
 

Courier

4 - 10 working days, Trackable.

 

Important Delivery Time Information:

  • All parcels sent Couriers trackable,
  • Delivery times are estimates and may be quicker or slower than advised.

Weights & Bands

 

Shipping Zone

Weight Range (Grams)

Z

1 - 30

A

31 - 100

B

101 - 200

C

201 - 300

D

301 - 400

E

401 - 500

F

501 - 600

G

601 - 800

H

801 - 1000

I

1001 - 1500

J

1501 - 2000

K

2001 - 3000

L

3001 - 4000

M

4001 +

Important Information

  • The weight includes the packaging of the item.
  • Fragile or bulky items may be put in a higher bracket than their actual weight so that they can be sent with more packaging or with a courier service.
  • For bands H and above the price of shipping may be based on volume as well as actual weight, this is particularly relevant for the Europe and ROW zones.

 

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